'Mid-Year Check-Up

Mid-Year Check-Up

June 5, 2024


Are you ready for your mid-year check-up?

Many of us are at the stage of life where just one annual visit to the doctor for a health check-up isn’t enough. We schedule an appointment every six months to make sure we’re keeping good track of our major health indicators and making necessary changes before any problems get out of hand.

The end of the second quarter is a perfect time to do a mid-year check-up for your business. The halfway mark of the year offers a natural checkpoint to evaluate performance, adjust strategies, and ensure that goals are met by year-end.

As a savvy business owner or manager, you likely started the year with some specific goals and expectations. Have you been tracking your progress month by month? Did you look at where you were at the end of the first quarter?

Engage your team in reviewing progress and planning any required adjustments for the second half of the year.

We suggest looking at these things to assess your business health:

Financial Indicators

Revenue – Are your sales figures aligning with the goals set at the beginning of the year? If you’re falling short, it might be time to adjust your sales strategy or marketing efforts.

Profit Margins – Evaluate your profit margins to see if they’re in line with expectations. Rising costs or declining sales could be squeezing your margins.

Cash Flow – Healthy cash flow is critical for daily operations. Review your cash flow statements to ensure you’re managing your inflows and outflows effectively.

Operational Indicators

Productivity Metrics – Are your teams hitting their productivity targets? Evaluate key performance indicators (KPIs) to identify any bottlenecks.

Process Evaluation – Regularly review your processes to identify inefficiencies or areas where improvements can be made.

Systems Efficiency – are systems operating smoothly and resources distributed and utilized effectively

Relationship Indicators

Customer Retention Rates – High turnover can be a red flag. Understanding why customers leave can provide insights into necessary changes.

Direct Feedback – Engage directly with customers through surveys or feedback forms to get qualitative insights into their experiences.

Internal Relationships – Is your team functioning cohesively with a minimum of conflict? Are disagreements resolved quickly and completely?

Culture and Climate – Does the internal climate or feeling in the workplace positively reflect your organization’s values?

Mid-year and mid-course corrections are essential for keeping your business on track. By focusing on key indicators, you can identify where adjustments might be needed to ensure that you are on track to meeting or exceeding your goals for the year.

Get that check-up on the calendar to keep your business healthy and thriving.


Chris Ann Williams, CEO

'Time for a Check-up?

Time for a Check-up?

May 29, 2024


Is it time for a check-up for your business?

May is Mental Health Awareness Month. Don’t let the month pass by without checking on your company’s mental health.

Why Mental Health Matters

Mental health affects everything from employee engagement to overall business performance. Employees who feel stressed, anxious, or depressed are less likely to perform at their best, which can affect team morale and productivity. A workplace that prioritizes mental well-being can see higher levels of creativity, cooperation, and job satisfaction.

Getting Started

Get your mental health check-up started with an anonymous survey to gauge the current state of mental health in your workplace. Ask questions about these things:

  • Employee Engagement
  • Job Satisfaction
  • Workplace Relationships
  • Stress
  • Work-Life Balance
  • Access to Resources

Develop a Plan

Based on survey results and other data, create a mental health action plan. Set clear, achievable goals, and outline the steps you will take to reach them.

Keep your team informed about the steps you are taking to improve mental health in the workplace. Transparency builds trust and shows that you are committed to their well-being.

Regularly assess the effectiveness of your mental health initiatives. Use employee feedback and key metrics to make necessary adjustments and ensure continuous improvement.

Assessing and addressing the mental health of your workplace is not just a one-time effort but an ongoing commitment. By taking proactive steps to understand and improve your employees’ mental well-being, you create a healthier, more productive, and more positive work environment.

Here’s to good check-ups for you, your team and your business.


Chris Ann Williams, CEO

'Always Keep Improving

Always Keep Improving

May 15, 2024


Here’s a shocker: It’s not just about meeting the goal.

The key to success is always advancing the goal.

Parents do this with their children. When they master crawling, you move on to walking. Steady on their feet? Let’s try running and jumping.

You see examples of it in elite athletes and in highly successful businesses. Once they meet a goal, they set their sights and aim higher. Bigger, better, longer, stronger, more times.

That’s what keeps us growing and changing. It’s what keeps us alive.

Once you’ve hit a major goal or milestone, be sure to build in time to celebrate and to rest. But don’t just stay still. That opens the door to a fixed mindset and may eventually keep you stuck at less than you could have been.

Here’s what to do instead: Envision the next goal and get ready to keep on moving. These tips will help you to create a culture where the mantra is “always keep improving,”

  • Eliminate perfection paralysis. If everything must be perfect before it’s attempted, people will choose to stay safely where they’ve already had success.
  • Promote creativity. See every new idea as a possibility and take thoughtful risks to do things differently.
  • Change goals but keep values. Your company values are the foundation and the common ground on which everything rests. Your values act as the reliable filter for new ideas and initiatives. If something is aligned with and serves a core value, it’s a possibility. If not, move on to the next new idea.
  • Communicate consistently. While this advice is always important, it’s especially critical when you have set a new goal. Keep information flowing up and down the chain and make sure that feedback acts to check progress. The only way to reach the new goal is if the whole team knows where you’re going.
  • Embrace shortfalls or mistakes as lessons, not losses. Even if you don’t meet a new goal or don’t make it on the first attempt, there’s something valuable you can learn in the process. Ask good questions to discover the golden nuggets that can lead to success next time.

Keep on moving. Keep on improving. There are great things ahead.



Chris Ann Williams, CEO